Privacy Policy

Nakshatra (“we”, “us”, “our”) provides a conversational Vedic astrology (Jyotish) service delivered through WhatsApp. This policy applies to the Nakshatra website and our WhatsApp service. If you have any questions, you can reach us any time on WhatsApp.

To prepare your readings, we may collect:

• Birth details — your name, date of birth, time of birth and place of birth, which are needed to calculate your kundali (birth chart).
• Messages — the questions you ask and the conversations you have with Nakshatra on WhatsApp.
• WhatsApp profile basics — your phone number and display name, as provided to us through WhatsApp.
• Language preference — the language you choose to chat in.
• Website usage — basic, anonymised analytics such as pages visited, to help us improve the site.

• To generate your kundali, daily guidance and answers to your questions.
• To personalise readings in your chosen language.
• To respond to you and provide customer support.
• To maintain, secure and improve our service.
• To comply with applicable laws and lawful requests.

We do not sell your personal information, and we do not use your birth details for advertising.

Conversations happen on WhatsApp, which is operated by Meta. Your use of WhatsApp is also governed by WhatsApp's own privacy policy. We rely on a small number of trusted service providers (for example, secure hosting and messaging infrastructure) who process data only on our instructions.

We retain your birth details and conversation history for as long as you use the service, so we can give consistent readings over time. You may ask us to delete your data at any point (see “Your choices” below).

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to those who need it.

• Ask for a copy of the personal data we hold about you.
• Ask us to correct inaccurate details.
• Ask us to delete your data and end the service.
• Stop the service at any time by messaging us “STOP” on WhatsApp.

To exercise any of these, just message us on WhatsApp.

Nakshatra is intended for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has shared information with us, please contact us so we can remove it.

We may update this policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, let you know through the service.

Questions about your privacy? Reach us on WhatsApp and we will be glad to help.